Information Technology (IT) Specialist, GG-2210-7/9/11/12, Census-EXT-SC
New York, NY
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Job Description

    Duties

    Summary

    This is a time-limited position that is located in the Regional Census Center (RCC) in New York, NY . The position is responsible for a wide range of computer programming, analysis, network, and/or equipment assignments.

    Special Pay Rates apply at the Grades 7 and Grade 9 in the advertised locality.

    Relocation will NOT be paid.

    This is a NON-BARGAINING unit position.

    Responsibilities

    • Observe, monitor, and participate in the maintenance of all computer hardware, software, and telecommunications in the Regional Census Center (RCC) and Area Census Office (ACO).
    • Review requirements of projects to determine objectives of the program, concepts, and processes required. Organize work processes and solutions to problems making adjustments as needed for a project/program.
    • Troubleshoot problems and resolve them if possible; initiate problem resolution procedures as necessary.
    • Responsible for the configuration of new equipment and installation or upgrade of both hardware system and application software.
    • Provide operational and technical support for the RCC and ACO.
    • Supporting the users of the system, creating and deleting users as appropriate, providing access rights to applications, files, and system devices.
    • Tracking accountable property.
    Job Type Part Time