CONNECT Intake & Public Benefits Internship
Chelsea, MA
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Job Description

CONNECT Intake & Public Benefits Internship

The Neighborhood Developers, Inc. (TND) creates vibrant neighborhoods where people from all walks of
life can thrive. Focused in Chelsea and Revere, TND has crafted a remarkable track record of success
through investments that are conceived, designed, and fostered by neighborhood residents, municipal
partners, and many stakeholders. TND brings its core strengths - building homes, engaging neighbors,
and fostering economic mobility - to community partnerships that create thriving families and strong
neighborhoods. TND created and supports the CONNECT Financial Opportunity Center that co-locates
and integrates the services of five agencies working together to improve the financial mobility of ,
clients annually.

Based at the CONNECT office in Chelsea, the Intake & Public Benefits intern will work one-on-one to help
families apply for SNAP (Supplemental Nutrition Assistance Program, formerly called food stamps),
MassHealth, and WIC benefits. These public benefits have proven anti-poverty impacts for low income
families and provide an important safety net. Each of these public benefits provides clients with a
significant increase to their monthly income, but many of CONNECT's clients are missing out on
accessing these benefits due to systemic barriers in the application process, stigma associated with
participation in government programs, or lack of awareness of eligibility. The Public Benefits intern will
help eliminate barriers to financial stability among CONNECT's low-income constituency through
providing application assistance and case management support throughout the entire application
process. The intern will help families to submit applications for benefits, collect required
documentation, and navigate the complicated application process. Additional responsibilities include
participating in bi-weekly core services staff meetings, providing an orientation of other services to
clients, completing intake forms, calling the DTA and MassHealth customer assistance lines to help
resolve client cases, and creating referrals to other services. Other tasks and activities may be added,
based on the intern's interests and organizational need.

This position is a good match for you if you like working directly with families, are bilingual (English and
Spanish), have a high attention to detail, and can advocate for others. You'll find that no two cases are
the same, so this position requires creativity and flexibility in figuring out how to best help each client.
The position also requires a high level of responsibility and ability to work independently.

We are looking to fill multiple unpaid intern positions and will fill the positions on a rolling basis. The
ideal candidate can commit to a minimum of hours a week in the summer or semester. This position
is only for Interns seeking course credit as part of their academic program. The schedule is flexible, and
will be determined based on your availability and program need. This internship does not pay a stipend.

To apply, please send a resume and a single paragraph describing why you are interested in
the internship to Madeligne Tena, Program Manager: mtena@tndinc.org / ()- -
Serious inquiries only please.

For more information about ways to volunteer your time at Connect please contact Stefanie
Shull, Program Director: sshull@tndinc.org/ () -

Job Type Internship