This is a seasonal, part-time position
Location: Salt Lake City, Utah
The Kitten Nursery Caregiver Tier 2 will work within a team setting to oversee the health, well-being, and general care of the cats and kittens at the Best Friends - Utah Kitten Nursery.
Essential Duties & Responsibilities Include:
- Facilitate the 24-hour daily feeding, cleaning, vaccination schedule, medical care and enrichment of cats and kittens in our nursery in accordance to Standard Operating Procedures. Reporting any medical or behavior concerns to the supervisor and veterinarian.
- Provide care and handling for cats that may have behavioral issues, which may include shyness, fearfulness, and other undesirable behaviors. Create and support enrichment and behavior plans to increase adoptability.
- Provide care for cats that have significant medical issues including, but not limited to, panleukopenia, ringworm, calici, renal failure, feline leukemia virus (FeLV), etc.
- Feeding the cats in accordance to Standard Operating Procedures including: bottle feeding and tube feeding neonates; and force feeding or esophagogastric tube feeding medical cases as required.
- Monitor cat eating habits, make food adjustments as necessary, and report to supervisor and veterinarian when there are changes in appetite or weight fluctuations, including weighing and recording observations in logs and database.
- Work with supervisor/manager to determine proper treatment/plan of action for sick/injured or behavioral neonates or cats and administer those treatments in accordance with veterinarian and Standard Operating Procedures.
- Keep and maintain accurate, organized, up-to-date animal records in database. This includes current medications, vaccines, intake exams, observations, and behavior notes.
- Clean in accordance with posted and written protocols to include all areas, including isolation and quarantine areas such as ringworm, panleukopenia, and other miscellaneous medical wards.
- Administer medications to all cats in the nursery including neonates, general population, and severe medical cases; medications include but are not limited to, oral, topical, subcutaneous, and medicated baths.
- Check medications and dosage for accuracy, document error(s), and work with veterinary services team to obtain correct medications as applicable.
- Work with shelter partners to pick up, ready, and transport cats and kittens to the kitten nursery as needed. Work with the supervisor and manager to ready kittens from the kitten nursery for transport to the Pet Adoption Center.
- Work and interact with volunteers and visitors to include, but not limited to: Training, retaining, engaging, assigning work, answering questions, and promotion of Best Friends' mission and assisting with general needs.
- Perform intake exams on neonate kittens and cats, including vaccinations and other medications as designated by age.
- In conjunction with supervisor and veterinarian, ensure that medical/behavioral cases including, but not limited to: ringworm cases, panleukopenia cases, under socialized and those with any other medical/behavioral trackers are moving through the nursery in the most efficient manner.
- Cultivating good team building practices through good communication, sharing information, and working together to achieve goals.
- Mentoring Tier 1 caregivers on enhancing the volunteer experience. Demonstrating the ability to fully utilize volunteers to get daily goals accomplished.
- Maintain inventory of all nursery supplies as instructed by the supervisor, ensuring all necessary supplies are stocked and available at all times. Report all purchase needs and maintenance/repair issues to supervisor.
- Answering nursery phone and accept packages as needed.
- As needed, cover shifts at the Pet Adoption Center or other related departments.
- Other duties as assigned by management.
Skills & Experience:
- Demonstrate competency as Master of Tier 1 Caregiver or equivalent experience.
- Demonstrates ability to create and encourage a positive work environment. The ideal person for this job would be a team player, positive, personable, upbeat, energetic, proactive, tactful, and diplomatic.
- Experience coordinating volunteers. Demonstrated leadership skills, with the ability to coach and lead peers, volunteers, and interns.
- Strong desire to work with cats, as well as previous experience working with cats is preferred.
- Must be able to work with all cats and kittens, including those with health or behavioral concerns/conditions, including feral cats.
- Experience with bottle babies and an understanding of basic medical needs for neonate animals.
- Resourceful, roll up the sleeves attitude. The successful candidate must have the initiative to resolve problems and seek answers independently and enthusiastically with demonstrated flexibility to persist until goals are achieved.
- Able to act decisively in emergency situations - making medical decisions for neonatal kittens and animals with special needs.
- Must be able to handle stressful situations and make difficult decisions under pressure.
- Strong interpersonal skills, i.e., ability to develop positive relationships with colleagues and volunteers, while demonstrating sensitivity to the thoughts, feelings, and perspectives of others. Be able to handle sensitive and confidential situations.
- Demonstrates personal accountability to ensure that all responsibilities are completed effectively and in a timely manner.
- Accurate, appropriate, clear and concise written and verbal communication skills. Strong listening skills.
- Proficiency with a variety of computer tools such as word processing, spreadsheets, presentations, databases, internet research, Microsoft programs, etc.
- Be comfortable dealing with sick and injured cats and kittens up to and including performing humane euthanasia if deemed necessary.
- Must be able to professionally advocate Best Friends' position on issues.
- Bi-lingual in English and Spanish a plus.
- Valid driver's license with access to transportation to travel on organization business.
- Must be able to routinely lift 50 pounds.
- Must be physically able to perform strenuous manual labor. This includes spending extended periods of time outdoors in all weather (extreme heat and cold) and varying indoor temperature
- Ability to effectively and safely handle animals with varying temperaments and behaviors and spend extensive periods of time with those animals in close quarters.
- Must be able to perform strenuous physical activity on a daily basis, including but not limited to: walking, hiking, bending, lifting, carrying, twisting, reaching, stooping, and squatting.
- Ability to stand for long periods of time while performing work requiring concentration, attention to detail, and manual dexterity.
- Work at a computer for extended periods of time with repetitive typing, arm, and hand motion.
- Daily hours and days of the week may vary according to the needs of the department schedule: may include weekends, nights, holidays, and on-call work.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.