Public Service Aide-Assistant to Professional
San Francisco, CA
Job Description


Appointment Type: Temporary - Exempt. The position is excluded by the Charter from competitive civil service examination process. The successful candidate shall serve at the discretion of the appointing officer. This position is funded by temporary salaries.

The 9920 Public Service Aide - Assistant to Professionals Audit Intern Program was established to ensure excellent performance in the City and County of San Francisco's auditor series. The Audit Intern Program introduces incumbents to career opportunities in the auditing field by allowing them to learn about the auditing work environment and to interact with experienced mentors in the Office of the Controller's City Services Auditor Division, Audits Unit (CSA Audits).

Interns are trained in a 10 to 12-week summer program, requiring a commitment of 24-40 hours per week, with a possibility of extending employment beyond the summer on a part-time basis. While the appointment may be either part-time or full-time, the total hours worked may not exceed 1,040. The Audit Intern Program is designed to provide organized training and work experience under the mentorship of experienced CSA auditors. Assigned duties increase in scope and difficulty within prescribed performance planning guidelines.

Interns will assist the City Services Auditor staff in completing audits. Typical tasks assigned to interns may include:

  • Under direct supervision, planning, organizing, and conducting compliance, investigative and performance audits, program evaluations, or analytical analysis.
  • Analyzing and reviewing policies and internal controls, management practices, and operations of governmental agencies, vendors, contractors, and other parties that do business with the City.
  • Gathering relevant data and analyzing it for audit decisions using both qualitative and quantitative techniques.

Interns will be required to use multiple computer applications in completing their work. This may include spreadsheets, databases, statistical software packages, and Web searches to access data, perform data manipulations and analysis, and develop audit working papers and reports, including charts and graphs.

Typical assignments for Audits Interns include limited-scope audits and assessments such as:

Payroll - Assess whether departments accurately paid certain premium pays, complied with eligibility provisions or labor agreements for the premium pay, and used adequate and effective internal controls in the pay process.

Cash Disbursements - Assess the adequacy of departments' internal control structures and whether cash disbursements are made in accordance with governing policies and procedures while adequately safeguarding the City's resources. (Departments have the authority to directly purchase commodities and services valued at $10,000 or less.)

Cash Receipts - Assess the adequacy of cash-handling processes and controls. The assessments determine whether departments have effective controls to accurately collect and safeguard cash and properly and promptly deposit the cash they receive.

Inventory - Assess inventory processes and controls. Also, ensure that materials, supplies, and tools are accurately accounted for, adequately organized, and properly secured.

Contract Audits - Assess whether departments and contractors have complied with contract terms and provisions.

Work is evaluated on the basis of progress in the program, which includes but is not limited to:

  • Auditing
  • Knowledge of the fundamentals of auditing and risk analysis
  • Written and oral communication
  • Computer proficiency
  • Human relations ability

Interns work with increased independence as professional competence is demonstrated. Failure to demonstrate professional competence, or the inability to complete the program, will result in dismissal from employment or termination of an assignment in Class 9920.

Intern Mentors and Supervisors
During the internship, interns are assigned a mentor and supervisors to guide and train them. There may be multiple supervisors during a rotation and/or supervisors may change, depending on the training topic. In some cases, the mentor and supervisor will be the same person. Mentors and supervisors work closely together to provide interns with comprehensive, quality training.

Training Workshops
Interns attend various training workshops to build their technical competencies and develop an understanding of the City's processes, policies, and procedures, with emphasis on their relationship to auditing.

Minimum Qualifications

Minimum Qualifications:
Having no more than one year of studies remaining in an accredited bachelor's or master's degree program at an accredited college or university in business, public administration, public policy, accounting, finance, economics, statistics, the social sciences, English, information systems, or a related field.

No previous audit experience is necessary for this classification. Candidates must be willing to learn auditing principles and practices and receive on-the-job training to acquire the ability to apply professional standards and develop auditing skills.

Desirable Qualifications:

  • Strong academic aptitude and well-developed analytical problem-solving skills
  • Demonstrated success in completing team projects or working in a team environment
  • Dedication to building a career in public service
  • Strong written and verbal communication skills
  • A leader who demonstrates personal accountability and urgency in completing assignments and achieving results

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select "Apply" and read and acknowledge the information
  • Select either "I am a New User" if you have not previously registered, or "I have Registered Previously"
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at (415) 554-7530, or by email at

Job Type Part Time