Field Service Engineer
Little Rock, AR
Job Description

Are you the new customer-focused Field Service Expert and Team Player for Valmet's Automation Business line?

Valmet is where talented professionals from a wide variety of backgrounds come together to serve the customer. We're looking for a professional to join our team and serve as the Valmet site representative supporting the Valmet Automation systems at site.

As a site resident, you will be an active part of the customer's site team, participating in team meetings and providing activity reports to the site team as requested by them. You may also be called upon to present performance results to mill and Valmet personnel that document and demonstrate value to the customer based on your services at site. The location of this site is Pine Bluff, Arkansas.

Good interpersonal skills are a must. Our site residents interact confidently and comfortably through a positive customer relationship management attitude with customer personnel ranging from operators and maintenance personnel to upper mill management.

Work-life balance is emphasized at Valmet. Employees are expected to balance the demands of challenging professional environment with the rewards of leaving behind work to relax and recharge not only during a vacation period, but on a day to day basis. Continued professional development is important to Valmet. You will be expected to continually study and learn the customers' processes and how Valmet's automation systems at the site interact and improve the customers process.

Generally, you can expect to self-manage your day-to-day schedule with minimal supervision. You will be asked to provide remote site support by answering questions over the telephone or remotely connecting to the site after normal work hours, or on a weekend occasionally. There will be times when you will be asked to go to site after hours or on weekends to resolve an issue.

You will be responsible for the day to day upkeep and maintenance of Valmet's analytical equipment at site. This equipment is vital to our advanced process control systems that lead to cost saving for our customers. Some of the daily tasks will include pH calibrations and checks along with maintaining our analyzers and keeping them correlated to the lab.

Basic Requirements:

Qualified candidates will have a Bachelor's degree in an Engineering or Technical discipline. An Associate's degree in similar disciplines or individuals with a related combination of practical experience will also be considered. Knowledge of Word and Excel is a must. Recent college graduates, as well as experienced individuals with electromechanical and instrumentation backgrounds, are encouraged to apply. Applicants must have a valid driver's license and passport. Occasional domestic travel to other locations in the US or International locations is possible.

We offer:

Valmet offers you a rewarding position with a global industry leader where you'll have the chance to put your education and experience to good use. As a global industry leader, you'll have the ability to work with and learn from colleagues from across North America and around the world.

In addition to competitive wages, Valmet offers a generous benefits package that includes medical, dental and vision coverage as well as a pension plan in addition to a 401k, paid vacation, company holidays, company paid life insurance, short- and long-term disability, and business travel accident Insurance.

Job Type Full-time