Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 30 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.
Currently, University Settlement's early childhood division has received a grant to strengthen data and reporting capacities. The division has access to the agency's custom-built Salesforce data management system and the project will allow the data team within the organization to modify and enhance Salesforce configurations to allow for seamless program reporting and utilization of data to inform decision making. We are seeking an intern to support this project and other departmental needs.
- Conduct targeted literature reviews in a variety of research areas (Early Childhood Development, Youth Development, Integrated/Wraparound Services, etc…)
- Import and maintain a record of literature search files and article records
- Appraise the quality of studies/articles and synthesize evidence
- Lead the writing of literature reviews and distribute to team members
- Help develop and answer key research questions within program delivery, improve understanding of outcomes and help inform program development
- Identify and help troubleshoot and address issues related to data availability and management
- Assist creating and maintaining documentation for divisional Salesforce user protocols regarding data entry and record creation
- Provide other data management and Salesforce support for team members
- Current enrollment in a related graduate program of study (eg, MSW, MPH, MPA, MA, MS, MBA)
- A strong interest in program evaluation and utilizing data to inform strategic decision making.
- Specialization or coursework in non-profit management, social work, public health, public administration, program evaluation, statistics, or biostatistics
- Proficient in Microsoft Office (Word & Excel)
- Excellent interpersonal, verbal and written communications skills
- Self-starter and ability to work independently or as part of a team
- Must be well organized, detailed oriented, and possess good follow-up skills
- Willing to receive direction and guidance within a team environment
- Desired: Knowledge of statistical concepts and methods and their application to analysis of programmatic data
- Desired: Experience with Salesforce for data entry, management and reporting
Hours: Approx. 10-15 hours per week