Assistant Customer Technical Representative (ACTR) - Junior level
Suitland, MD
Job Description

Company Description

DELTA Resources, Inc. has earned a reputation as one of the most respected companies in the government services industry for one major reason - we put our values into action every single day, with every client, with our employees, and with every contract. We are a woman-owned business, established in 2000 to provide support services to the Federal government and private sector. Our Mission: DELTA enables government decision-makers to make the best decisions for our country's future through quality products delivered by skilled professionals.

Position Summary

The Department of the Navy (DON) Space and Naval Warfare Systems Command (SPAWAR) is acquiring Professional Support Services (PSS) for the SPAWAR Program Executive Office for Enterprise Information Systems (PEO-EIS) and its associated Program/Project Management Offices (PMOs). DELTA Resources, Inc has submitted a proposal and is actively seeking qualified candidates to build their virtual bench. Our team has staff ready to go, but we are looking for qualified candidates to supplement our staff and/or support anticipated growth.

Additional details

PMW260 - Navy Sensitive Compartmented Information & Controlled Access Program (SCI/CAP)

The PMW 260 Program Office provides management, planning, execution, configuration control and integration of new capabilities for the Navy's ashore Sensitive Compartmented Information (SCI) and Controlled Access Program (CAP) networks.

Primary Responsibilities

  • Act as Assistant Customer Technical Representative (ACTR) for Navy Marine Corp Intranet (NMCI)
  • Entering and tracking all NMCI equipment
  • Maintain a configuration database within the PEO-EIS to track NMCI/phone configuration data
  • Provide a status report to the PEO-EIS Chief of Staff or equivalent when requested.
  • Stay current in all mandated ACTR training.
  • Schedule maintenance for copiers and printers and order the associated consumables.

Required skills

  • One (1) year of demonstrated Assistant Customer Technical Representative (ACTR) experience

  • High School graduate

  • Must maintain IAT Level I certification per DOD 8570.1M

Awesome Extras

  • PEO, ACAT Level, or HQ Level experience

  • Support related to the specific office or systems

  • Bachelor's degree in related field

EEO Statement DELTA Resources Inc. provides equal opportunity for all persons and prohibits discrimination in employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability (including pregnancy, childbirth or related medical conditions), veteran or marital status, or any other factor prohibited by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

DELTA maintains an Affirmative Action Plan to establish fair access to employment opportunities and to create a work community that is an accurate reflection of the qualified workforce. Due to security clearance requirements, U.S. citizenship is required for most positions.
Job Type Full-time