Lead Merchandiser- Northern California
Oakland, CA
Job Description


Partner with assigned customers to provide quality service efficiently while achieving maximum sales and keeping cost controlled.


  • Develop and implement action plans to team members with assistance from the Supervisor and/or Account Manager on merchandising projects.
  • Timely travel from account to account for new store openings, resets, stocking and rotating product. Overnight stays may be required based on customer needs.
  • Responsible for maintaining effective business relationships between customers, merchandisers and account managers.
  • Review and process recaps of all activities and send to Account Manager upon completion of projects.
  • Assist with promotional presentations and sales programs as assigned by the Account Manager.
  • Ability to read, understand and implement store specific plan-o-grams along with being creative when plan-o-grams are not available.
  • Responsible for effectively displaying store products within deadlines and budget.
  • Process merchandise returns and issue credits according to company policy.
  • Ensure the neat and orderly appearance of UNFI products.
  • Follow through on customer product requests.
  • Responsible for interpreting, facilitating and completing internal reports.
  • Keep management informed of area activities and of any significant concerns.
  • Attends regularly scheduled meetings and conference calls.
  • Provides backup for other merchandisers or sales reps when needed.
  • Responsible for other duties as assigned

Required Skills



  • High school graduate or equivalent related experience
  • Valid driver's license necessary
  • Auto insurance levels that meet UNFI requirements


  • Prior customer service experience in a retail setting
  • Working Knowledge of Word and Excel


  • Excellent customer service skills
  • Good communication skills
  • Time management skills and attention to detail
  • Basic math abilities
  • Ability to work independently

physical Abilities:

  • Ability to get in and out of car multiple times per day
  • Drive to and from accounts safely in city, rural and expressway conditions
  • Ability to set up displays, fixtures, shelving and products
  • Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
  • Ability to lift up to 50


Required Experience
Job Type Full-time