2017 Information Clerks
Median Pay: US$32,050
Entry Level: See How to Become One
Summary
Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization's records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants' questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment's front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel's policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests' requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates' r茅sum茅s for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers' reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

Medical Assistant - Two shifts/week

Type: Part Time
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LAW CLERK/LEGAL INTERN (PART-TIME/YEAR-ROUND)

Type: Internship
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Financial Aid Coordinator

Type: Full Time, Full Time Alumnus
Job ID: 20560Location: CUNY School of MedicineFull/Part Time: Full-TimeRegular/Temporary: RegularPOSITION DETAILSThe CUNY School of Medicine (CSOM) at The City College of New York (CCNY), is the only medical school in the City University of New York system. Our innovative curriculum allows students...
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Circuit Court Clerk-Rock Springs

Type: Full Time, Full Time Alumnus
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Rock Springs, WY

Pharmacy Clerk

Type: Full Time, Full Time Alumnus
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STAFF PHARMACIST

Type: Part Time
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Accounting Intern

Type: Internship
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Administrative Clerkship Coordinator - OB/GYN Residency Program

Type: Full Time, Full Time Alumnus
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Patient Care Technician - Med/Pulm/Onc Acute

Type: Full Time, Full Time Alumnus
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three...
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Patient Care Technician - Acute Neurosciences

Type: Full Time, Full Time Alumnus
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three...
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Intern - Technology (Contract)

Type: Internship
Description:We are currently looking for an individual passionate about solving challenging problems by building outstanding software as part of a small, collaborative team. If you enjoy being exposed to a variety of new technologies, can multitask and have the strong desire to succeed, our team is...
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Patient Care Technician Part Time Days

Type: Part Time
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Patient Care Technician Part Time Nights

Type: Part Time
NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for...
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Patient Care Technician Part Time Nights

Type: Part Time
NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for...
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New York, NY

Patient Care Technician Part Time Days

Type: Part Time
NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for...
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New York, NY

Supervising Social Worker

Type: Part Time
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Staten Island, NY

Medical School Liaison (UL407)

Type: Full Time, Full Time Alumnus
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UMN
Minneapolis, MN

Clerk, Summer Intern

Type: Internship
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Accounting Specialist (Temporary)

Type: Full Time, Full Time Alumnus
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Type: Part Time
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