2017 Information Clerks
Median Pay: US$32,050
Entry Level: See How to Become One
Summary
Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization's records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants' questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment's front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel's policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests' requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates' r茅sum茅s for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers' reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

Office Coordinator

Type: Full Time, Full Time Alumnus
Under the direction and supervision of the Academic Advancement Program (AAP) Counseling Director, the Office Coordinator (payroll title of __Assistant III) is responsible for the administrative coordination of the AAP Counseling Unit's programs and services. The Academic Advancement Program...
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Los Angeles, CA

Supervisor of Overages, Shortages, & Damages

Type: Full Time, Full Time Alumnus
Old Dominion Freight Line is currently recruiting for an OS & D Supervisor. The Supervisor of Overages, Shortages, & Damages also known as OS&D, is responsible for minimizing claims and exceptions for the service center assigned. Monitor reports and perform tasks regarding overages,...
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Verification Clerk - 75 hours biweekly

Type: Full Time, Full Time Alumnus
Job SummaryOversees insurance verification and troubleshoots for clerks and well as keeping the supervisor informed. Verifies and pre-certifies insurance coverage for various procedures to be performed. Collects co-pays, deductibles and out of pocketsEssential FunctionsAdheres to Corporate...
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Law Clerk

Type: Part Time
Law ClerkFederal Policy Clerk, Spring 2019 - DC OfficeC. Edwin Baker ClerkshipMoore and Hunt Family Law ClerkshipIntern: San Francisco OfficeLaw ClerkThe National Center for Lesbian Rights is seeking law clerks to assist with all aspects of its national impact litigation, public policy, and...
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Academic Program Coordinator II

Type: Full Time, Full Time Alumnus
Contributes to student success by monitoring and coordinating the operations of the assigned academic program(s). Acts as liaison with various community entities, internal and external departments, and internal and external customers while providing the most advantageous customer services to...
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Housing Project Specialist

Type: Full Time, Full Time Alumnus
JOB SUMMARY: Under general direction collects, analyzes data, identifying expected outcomes of each patient, developing a plan of care with interventions and constantly evaluating the patient's progress toward attainment of the outcomes, working collaboratively with the specialty healthcare...
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Front Desk Clerks

Type: Full Time, Full Time Alumnus
Our VMB Vision: "To give our guests the MOST exciting, Fun-Filled and Enjoyable Vacation Experience EVER!" The Friendliest Place at the Beach!Palace Resort is seeking Front Desk Clerks. This is a permanent position working 30-40 hours per week. Please apply in person at 1605 S. Ocean Blvd...
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Myrtle Beach, SC

Front Desk Clerks

Type: Part Time
We give our guest the MOST exciting, Fun-Filled and Enjoyable Vacation Experience EVER!Sea Watch Resort is seeking Front Desk Clerks. This is a part-time position working mostly PM Shifts of 3p to 11p or 4p to 12a.Prior cash handling experience necessary.High School graduate or G.E.D. equivalent....
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Myrtle Beach, SC

Supervisor of Overages, Shortages, & Damages

Type: Full Time, Full Time Alumnus
The Supervisor of Overages, Shortages, & Damages also known as OS&D, is responsible for minimizing claims and exceptions for the service center assigned. Monitor reports and perform tasks regarding overages, shortages and damages of freight. Follow up with sales and operations on any issues...
Apply Share

Front Desk Clerks

Type: Part Time
We give our guest the MOST exciting, Fun-Filled and Enjoyable Vacation Experience EVER!Sea Watch Resort is seeking Front Desk Clerks. This is a part-time position working mostly PM Shifts of 3p to 11p or 4p to 12a.Prior cash handling experience necessary.High School graduate or G.E.D. equivalent....
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Myrtle Beach, SC

Med/Surg RN - PRN

Type: Full Time, Full Time Alumnus
Med/Surg RN - PRN(Job Number: 01541-16127)Work Location: United States-Nevada-Las Vegas-Sunrise Hospital and Medical CenterSchedule: PRN/Per DiemJob Type: Nursing - ProfessionalDescriptionSunrise Hospital and Sunrise Children’s Hospital have once again been recognized as the #1 hospital in the Las...
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Supervisor of Overages, Shortages, & Damages

Type: Full Time, Full Time Alumnus
The Supervisor of Overages, Shortages, & Damages also known as OS&D, is responsible for minimizing claims and exceptions for the service center assigned. Monitor reports and perform tasks regarding overages, shortages and damages of freight. Follow up with sales and operations on any issues...
Apply Share

Administrative Clerk

Type: Full Time, Full Time Alumnus
Job DescriptionOur Administrative Clerks assist the Shop Manager with all necessary administrative functions.RESPONSIBILITIESInput and track new Fleet Truck Sales units on a log and report to appropriate personnel.Input and track status of warranty parts.Input and track Paid Time Off for shop...
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CORRECTIONAL OFFICER

Type: Full Time, Full Time Alumnus
This position is responsible for assisting the Manager, Assistant Director, and Director in accomplishing department goals in the effective and efficient operation of the Registration Department. In particular, is responsible for scheduling and training employees and for quality control measures...
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Administrative Clerk

Type: Full Time, Full Time Alumnus
Job DescriptionOur Administrative Clerks assist the Shop Manager with all necessary administrative functions.RESPONSIBILITIESInput and track new Fleet Truck Sales units on a log and report to appropriate personnel.Input and track status of warranty parts.Input and track Paid Time Off for shop...
Apply Share

Front Desk Clerks

Type: Full Time, Full Time Alumnus
Our VMB Vision: "To give our guests the MOST exciting, Fun-Filled and Enjoyable Vacation Experience EVER!" The Friendliest Place at the Beach!Palace Resort is seeking Front Desk Clerks. This is a permanent position working 30-40 hours per week. Please apply in person at 1605 S. Ocean Blvd...
Apply Share
Myrtle Beach, SC