2017 Food and Beverage Serving and Related Workers
Median Pay: US$19,040
Entry Level: No formal educational credential
Summary
Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.
Duties

Food and beverage serving and related workers typically do the following:

  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Prepare food and drink orders, such as sandwiches, salads, and coffee
  • Relay customers' orders to other kitchen staff
  • Serve food and drinks to customers at a counter, at a stand, or in a hotel room
  • Clean assigned work areas, dining tables, or serving counters
  • Replenish and stock service stations, cabinets, and tables
  • Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers' food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

The following are examples of types of food and beverage serving and related workers: 

Combined food preparation and serving workers, including fast food, are employed primarily by fast-food restaurants. They take food and beverage orders, prepare or retrieve items when ready, fill cups with beverages, and accept customers' payments. They also heat food items and make salads and sandwiches.

Counter attendants take orders and serve food over a counter in snack bars, cafeterias, movie theaters, and coffee shops. They fill cups with coffee, soda, and other beverages, and may prepare fountain specialties, such as milkshakes and ice cream sundaes. Counter attendants take carryout orders from diners and wrap or place items in containers. They clean counters, prepare itemized bills, and accept customers' payments.

Food servers, nonrestaurant, serve food to customers outside of a restaurant environment. Many deliver room service meals in hotels or meals to hospital rooms. Some act as carhops, bringing orders to customers in parked cars.

Dining room and cafeteria attendants and bartender helpers' /em>sometimes collectively referred to as bus staff - help waiters, waitresses, and bartenders by cleaning and setting tables, removing dirty dishes, and keeping serving areas stocked with supplies. They also may help waiters and waitresses by bringing meals out of the kitchen, distributing dishes to diners, filling water glasses, and delivering condiments. Cafeteria attendants stock serving tables with food trays, dishes, and silverware. They sometimes carry trays to dining tables for customers. Bartender helpers keep bar equipment clean and glasses washed. 

Hosts and hostesses greet customers and manage reservation and waiting lists. They may direct customers to coatrooms, restrooms, or a waiting area until their table is ready. Hosts and hostesses assign guests to tables suitable for the size of their group, escort patrons to their seats, and provide menus. They also take reservations over the phone, arrange parties, and help with other customers' requests.

FOH Management Internship - Chicago Operations

Type: Internship
Interested in working on the water? Entertainment Cruises is the nation's largest dining cruise company with day and evening cruises excursions and private charters in many cities across the US. At Entertainment Cruises we offer a unique space with views other venues can't offer. If you...
Apply Share

FOH Management Internship - Chicago Operations

Type: Internship
Job Summary:Inspired by our commitment to excellence, the service team at our Company* creates unforgettable memories for our guests. The successful Front of the House Management Intern helps greet guests warmly, delivers hospitable guest service, serves food and beverage items in a safe and...
Apply Share

2018 Restaurant Rotational Intern

Type: Internship
POSITION DESCRIPTION Job title: Restaurant Rotational InternDepartment: Food & BeverageFLSA status: Non-exemptReports to: Restaurant Manager / Food & Beverage DirectorJob Summary:Inspired by our commitment to excellence, the service team at the Company* creates unforgettable memories for...
Apply Share

2018 Restaurant Rotational Intern

Type: Internship
POSITION DESCRIPTION Job title: Restaurant Rotational InternDepartment: Food & BeverageFLSA status: Non-exemptReports to: Restaurant Manager / Food & Beverage DirectorJob Summary:Inspired by our commitment to excellence, the service team at the Company* creates unforgettable memories for...
Apply Share

Dinning Room Supervisor

Type: Part Time
CRISTA Ministries. "Where faith meets vocation."GENERAL SUMMARY: The Dining Room Supervisor is responsible for hiring, leading, training and working with staff in the dining room, dish room and kitchen while serving guest groups that come to CRISTA Camps. Provide a Godly example in...
Apply Share

LPN- Part Time Sat & Sun Evenings -Third Shift

Type: Part Time
Chicago Methodist Senior Services ? The HartwellChicago Methodist Senior Services team members deliver the best care on the north side of Chicago. CMSS direct care staff takes pride every day to ENRICH LIVES. Hartwell Place is an intimate memory loss assisted living community with engaging...
Apply Share

LPN - PT Sat & Sun Overnights Only

Type: Part Time
Chicago Methodist Senior Services - The HartwellChicago Methodist Senior Services team members deliver the best care on the north side of Chicago. CMSS direct care staff takes pride every day to ENRICH LIVES. Hartwell Place is an intimate memory loss assisted living community with engaging...
Apply Share

Server

Type: Part Time
Department: Food and BeverageJob Status: Part TimeFLSA Status: Non-ExemptReports To : Kitchen Manager, Kitchen SupervisorPositions Supervised: NoneWork Schedule: Must be able to work weekends, holidays and evenings based on business needs.POSITION SUMMARYResponsible for coordinating serving...
Apply Share

LPN - Memory Loss Assisted Living Community

Type: Full Time, Full Time Alumnus
Chicago Methodist Senior Services - The HartwellChicago Methodist Senior Services team members deliver the best care on the north side of Chicago. The Hartwell Place is an intimate memory loss assisted living community with engaging programming exclusively for those with memory loss. With only 28...
Apply Share

Server

Type: Part Time
Department: Food and BeverageJob Status: Part TimeFLSA Status: Non-ExemptReports To : Kitchen Manager, Kitchen SupervisorPositions Supervised: NoneWork Schedule: Must be able to work weekends, holidays and evenings based on business needs.POSITION SUMMARYResponsible for coordinating serving...
Apply Share

Server

Type: Part Time
Department: Food and BeverageJob Status: Part TimeFLSA Status: Non-ExemptReports To : Kitchen Manager, Kitchen SupervisorPositions Supervised: NoneWork Schedule: Must be able to work weekends, holidays and evenings based on business needs.POSITION SUMMARYResponsible for coordinating serving...
Apply Share