2017 Customer Service Management
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.

Medical Assistant - Per Diem

Type: Part Time
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Medical Assistant

Type: Full Time, Full Time Alumnus
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Medical Assistant - Southbay

Type: Part Time
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Medical Assistant - Pahrump, NV

Type: Full Time, Full Time Alumnus
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Phlebotomist

Type: Full Time, Full Time Alumnus
OVERVIEW OF POSITION:The Phlebotomist obtains blood specimens by performing venipuncture or by finger sticks for necessary lab results. The role of Phlebotomist falls under the realm of a UAP and as such falls under the supervision of a nurse; receiving instructions and carrying out tasks from the...
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Medical Assistant - Orange County Area

Type: Part Time
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Medical Assistant - San Fernando Valley

Type: Part Time
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Medical Assistant - Los Angeles Area Float

Type: Part Time
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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Float Phlebotomist

Type: Full Time, Full Time Alumnus
OVERVIEW OF POSITION:The Phlebotomist obtains blood specimens by performing venipuncture or by finger sticks for necessary lab results. The role of Phlebotomist falls under the realm of a UAP and as such falls under the supervision of a nurse; receiving instructions and carrying out tasks from the...
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Saint Petersburg, FL

Patient Experience Analyst

Type: Full Time, Full Time Alumnus
OVERVIEW OF POSITION:The Patient Experience Analyst reports to the Patient Experience Manager. The Patient Experience Analyst supports all aspects of the patient experience measurement and reporting process, including data integrity, interpretation of data, and meaningful reporting. The Patient...
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Saint Petersburg, FL

Phlebotomist

Type: Full Time, Full Time Alumnus
OVERVIEW OF POSITION:The Phlebotomist obtains blood specimens by performing venipuncture or by finger sticks for necessary lab results. The role of Phlebotomist falls under the realm of a UAP and as such falls under the supervision of a nurse; receiving instructions and carrying out tasks from the...
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Saint Petersburg, FL

Patient Experience Coordinator

Type: Full Time, Full Time Alumnus
OVERVIEW OF POSITION:The Patient Experience Coordinator reports to the Patient Experience Manager. The Coordinator's primary responsibility is addressing customer grievances and feedback through telephone and email. The Coordinator will also assist in facilitating customer service training and...
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Saint Petersburg, FL