2017 Customer Service Management
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.

Medical Assistant - Pahrump, NV

Type: Full Time, Full Time Alumnus
Overview:Responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care; assists the clinician with minor surgical procedures; performs a broad spectrum of clerical and administrative duties related...
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